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SeaPort-e Quality Assurance



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Management Focus

Critical Factors

Best Practices ― Key Project Success Factors

Product Quality
  • Clarity
  • Accuracy
  • Specifications
  • Validity
  • Ensuring common understanding between the Government and First Info Tech regarding task objectives and outcomes

Product Quality

  • Clarity
  • Accuracy
  • Specifications
  • Validity
  •  
  • Ensuring common understanding between the Government and First Info Tech regarding task objectives and outcomes
  • Identifying and assigning the right staff at the right time
  • Conducting peer reviews for technical accuracy and thoroughness
  • Conducting independent deliverable reviews to ensure clarity and specifications validity
  • Ensuring that the Government is fully involved in the creation of deliverables through a full review and feedback 

Financial Management

  • Direct Cost Control
  • Indirect Cost Control
  • Utilizing the earned value project management methodology in capturing project costs on a frequent basis
  • Delivering monthly financial reports
  • Tracking key metrics (e.g., Budget Work Planned versus Actual Work Planned)

On-Time Delivery

  • Reliability
  • Timeliness of Delivery
  • Risk Management
  • Developing a realistic, practical schedule
  • Monitoring and updating the schedule, which is provided to the Government
  • Re-planning as the scope is modified or significant events occur
  • Providing ongoing communication with the client regarding schedule
  • Delivering monthly status reports

Security of Services

  • Security of Data
  • Security of Deliverables

Providing staff with appropriate security clearances and/or adjudicated public trust investigations
Adhering to established First Info Tech Team internal policies for physical security, handling of classified and/or sensitive documents, and classified meetings, as appropriate
Ensuring secure transmission of deliverables
Complying with task order requirements for disposing of Government-provided information

Communication and Coordination

  • Ad hoc and Informal Communication
  • Frequent and Open Dialogue
  • Monthly Status Reviews
  • Developing new and maintaining existing professional, courteous, and collaborative working relationships with the Government staff and other contractors
  • Conducting monthly status reviews of the project with the Government (and more frequent reviews as needed)
  • Provide weekly progress report no later than Tuesday of the following week
  • Ensuring information is shared across the project as appropriate
  • Conducting routine team meetings with all staff involved in task orders to identify interdependencies and best practices